1. Where do we ship from?

Our warehouse address is 10 Cypress Dr, Asheville, North Carolina, Washington, and your Garden Sprinklers products will be shipped from there after you place your order.

Currently, we only serve the U.S. market.

Our focus on the U.S. market allows us to better manage inventory and logistics to provide faster, more efficient service.

2. What is our Shipping Cost?

For all US orders, we will ship via Standard Shipping.

Free shipping on orders over $30 per order.

Orders under $30 will be charged a $2 shipping fee.

Shipping time is 5-8 business days.

3. Our Delivery Time

Our delivery time is 6-11 business days. 

The details will be as follows:

(1) Order processing time is 1-3 business days.

(2) Shipping time is 5-8 business days.

Industryleaderw.com’s hours of service are Monday-Friday/8:00 AM-5:00 PM (EST). 

Orders placed after 5:00 pm on Friday will be processed by 8:00 am the following Monday.

Orders are not processed on weekends.

4. About the packaging

Since our Garden Sprinklers products have many parts, when packing we will pack the Garden Sprinklers parts and the main body separately, and packed in plastic foam bags and cartons to ensure the integrity of the product. 

5. Sign for receipt

After receiving the Garden Sprinklers, if the damage is found (such as breakage, machine failure, machine failure to start, blockage, etc.), please email us via [email protected], and we will offer a return or exchange for you.

For details, please view the Return Policy.